Frequently Asked Questions

Quick answers to print requirements, signage installations, turnaround schedules, and corporate account configurations.

What is your typical printing turnaround time?

Our standard printing turnaround time is 3 to 5 business days from final digital proof approval. For urgent projects, we offer express 24-hour rush printing on business cards, pull-up banners, and fly-sheet marketing brochures. Custom packaging boxes and large signage structures might require 7 to 10 working days.

How does your graphic design process work?

Our creative process begins with a detailed design brief where we align on brand guidelines and color selections. We present 2 to 3 initial logo or layout concepts. Once a design is approved, our specialists prepare the files in print-ready vector formats. We provide up to three revision rounds on all creative contracts.

Do you have a minimum order quantity (MOQ)?

For high-end offset printing runs (such as custom product packaging boxes or laminated paper shopping bags), the standard MOQ is 500 units to ensure competitive unit pricing. For digital printing services (like business stationery, letterheads, and stickers), we do not enforce an MOQ, making it easy for startups to test print runs.

What are your delivery options across the UAE?

We provide daily local door-to-door delivery across Dubai, Sharjah, and Ajman using our dedicated delivery vehicles. For Abu Dhabi, Al Ain, Ras Al Khaimah, and Fujairah, we coordinate deliveries via trusted express courier partners, guaranteeing that prints reach your corporate headquarters safely.

What are your artwork submission requirements?

We require artwork in vector format (PDF, AI, EPS) with a minimum resolution of 300 DPI. Fonts must be converted to curves/outlines. All color profiles must use CMYK mode (not RGB) to avoid shift. Please include a 3mm safety bleed margin on all cut edges. Our pre-press team inspects all files before printing.

Do you handle municipal permits and installation for outdoor signage?

Yes, Safwan Media offers full-service signage solutions. This includes design, fabrication, structural site survey, rigging, and installation. We also provide engineering drawings and assist in submitting documentation for municipal permissions (e.g. Dubai Municipality, Abu Dhabi Municipality) for high-visibility outdoor signs.

Can we open a corporate B2B account with Safwan Media?

Absolutely. Corporate accounts benefit from credit facilities (subject to commercial approval), a dedicated corporate manager, and customized B2B discounts on high-volume catalog runs. Contact our billing department at sales@safwanmedia.com to request an application form.

Still Have Unresolved Questions?

Our client relationship executives are available to answer specific print queries and help structure your branding projects.

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